Frameworks - 5 DAY Onboarding SLA

SERVICES

Agile Delivery
Human Centred Approach

What You Can Expect

Public sector organisations and regulated industries are under constant pressure to modernise services, respond to shifting policies, and meet rising citizen and stakeholder expectations.

We support this challenge with agile teams who embed quickly, deliver consistently, and put users at the heart of every solution. From discovery through to delivery and beyond, our approach is flexible, fast, and grounded in real world insight giving clients confidence that outcomes will be met, risks managed, and services built to last.

Knowledge Transfer and Upskilling
We embed side by side with your teams, sharing knowledge and building skills from day one. Through mentoring, paired working, and hands-on support, we enable your teams to take ownership and drive long-term success.
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‍Scalable and Responsive
From critical inputs to full delivery teams, we shape our support around your needs. Our flexible model scales with your mission and ensures continuity even as priorities shift.
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‍Seamless Transitions and BAU Support
We plan for BAU from the outset, with clear handovers, aligned ways of working, and built in upskilling. Our ongoing support helps your teams sustain and evolve services with confidence.

Discovery

Strategy Development

Solution Design

Implementation

Optimisation

CAPABILITY

Our Technology Services

Digital Transformation

Empowering for the Digital Age

In an evolving digital landscape, adapting is essential. Our independent approach ensures tailored solutions that suit your organisation’s needs without external influence.

Digital Discovery Assessment

A focused review of your digital environment, challenges and opportunities. Designed to deliver a prioritised roadmap aligned with your organisational goals.

Service Design Starter Pack

Apply GDS-aligned design thinking to a selected service. Includes user research, journey mapping and early concept development for public services seeking modernisation.

Digital Change Readiness Assessment

Evaluate your organisation’s readiness for digital change. Understand how people, processes and technology align to support delivery or supplier onboarding.

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Cloud Services

Scalable and Secure Cloud Solutions

Moving to the cloud brings agility and cost efficiency. We help you adopt solutions that match your goals and ensure smooth and secure implementation.

Cloud Readiness Assessment

Uncover blockers, quick wins and migration priorities. A high-level review of infrastructure, licensing and security to build your tailored cloud roadmap.

Cloud Foundations

Set up a secure and scalable cloud environment in line with recognised frameworks. Includes networking, identity, governance and cost control.

Cloud Cost Review

We assess your current cloud spend and highlight opportunities for efficiency without compromising on resilience or performance.

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Cyber Security

Protecting Your Assets in a Connected World

As cyber threats grow, protecting data and systems is critical. We offer practical security strategies built around your organisation’s needs and risk profile.

Cyber Essentials Support

Achieve Cyber Essentials or CE Plus certification. We assess your environment, recommend improvements and support with awareness and remediation activities.

Security Health Check

A full scan of your infrastructure to identify vulnerabilities, misconfigurations and compliance gaps. Delivered with a clear remediation plan and summary for decision-makers.

Ransomware Readiness Toolkit

Simulate an incident, assess recovery strategies and improve your defences. A practical way to reduce risk from the most common cyber threats.

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Data and AI

Harnessing Data and AI for Strategic Advantage

Data, when managed well, becomes a powerful tool. We help you structure, analyse and apply data and AI to unlock insight and support smarter decisions.

Data Quality and Governance Quick Start

Profile your data, identify quality issues and introduce governance foundations. Ideal for organisations preparing to use AI, automation or analytics.

Power BI Dashboard Setup

Create a live dashboard connected to real data. Ideal for leadership teams needing quick insight and improved visibility.

AI Readiness Assessment

Understand your data maturity and automation potential. Delivered with a roadmap to explore tools such as Microsoft Copilot, OpenAI APIs or similar technologies.

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Project Managment

Total Delivery Oversight. Built In.

At Residency, we prioritize robust governance and seamless service integration to ensure successful project delivery. Our governance framework provides clear oversight, risk management, and accountability at every stage of the process, fostering transparency and trust.

Bespoke Technology Platform

Manage projects and sign-offs with precision

Spend Reports

Forecast & actuals and invoiced against contract values

Dedicated PMO

Ensures streamlined coordination and accountability.

Monthly Service Reviews

Ensuring our service exceeds your needs

Integrated PSO

Complianceandresource scheduling