SERVICES
Agile Delivery
Human Centred Approach
What You Can Expect
Public sector organisations and regulated industries are under constant pressure to modernise services, respond to shifting policies, and meet rising citizen and stakeholder expectations.

We support this challenge with agile teams who embed quickly, deliver consistently, and put users at the heart of every solution. From discovery through to delivery and beyond, our approach is flexible, fast, and grounded in real world insight giving clients confidence that outcomes will be met, risks managed, and services built to last.
Knowledge Transfer and Upskilling
We embed side by side with your teams, sharing knowledge and building skills from day one. Through mentoring, paired working, and hands-on support, we enable your teams to take ownership and drive long-term success.

Scalable and Responsive
From critical inputs to full delivery teams, we shape our support around your needs. Our flexible model scales with your mission and ensures continuity even as priorities shift.

Seamless Transitions and BAU Support
We plan for BAU from the outset, with clear handovers, aligned ways of working, and built in upskilling. Our ongoing support helps your teams sustain and evolve services with confidence.
Discovery
Strategy Development
Solution Design
Implementation
Optimisation
CAPABILITY
Our Technology Services
Accelerate and Recover
Accelerate and Recover
Focused on restoring pace, stability and confidence in delivery.
Programme Acceleration
Inject experienced capability to drive rapid progress and meet critical milestones.
Programme Recovery
Rebalance scope, governance and delivery rhythm to bring challenged programmes back on track.
GDS aligned Delivery Lifecycle
Ensure work is delivered to GDS standards across Discovery, Alpha, Beta and Live.
Product and Delivery Management
Strengthen outcomes with clear product direction and disciplined delivery management.
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Design and Validate
Accelerate and Recover
Focused on restoring pace, stability and confidence in delivery.
Programme Acceleration
Inject experienced capability to drive rapid progress and meet critical milestones.
Programme Recovery
Generate evidence through real user insight to inform decisions at every stage.
Accessibility and inclusion
Ensure services are compliant, inclusive and usable for all users from day one.
End to end journey mapping
Visualise full user journeys to identify pain points, gaps and improvement opportunities.
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Build and Integrate
Agile engineering squads
Deploy cross-functional squads to build, test and ship high-quality features at pace.
System integration
Connect systems and data flows to enable seamless interoperability.
Legacy modernisation
Update and replace legacy systems to improve performance, security and scalability.
CRM, Dataverse and Power Platform
Design and implement modern CRM and Power Platform solutions aligned to business needs.
Architecture and security
Provide robust technical architecture with embedded security by design.
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Govern and Optimise with Artificial Intelligence
Data discovery
Uncover, document and understand data assets to support informed decision-making.
Data quality uplift
Improve accuracy, completeness and reliability of data across systems.
Dashboards and reporting
Produce clear, actionable dashboards that surface insights for operational teams.
AI readiness and assurance
Assess organisational readiness for AI and provide assurance on safe, compliant use.
Data governance
Establish strong data ownership, controls and policies for long-term data health.
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Project Managment
Total Delivery Oversight. Built In.
At Residency, we prioritize robust governance and seamless service integration to ensure successful project delivery. Our governance framework provides clear oversight, risk management, and accountability at every stage of the process, fostering transparency and trust.
Bespoke Technology Platform
Manage projects and sign-offs with precision
Spend Reports
Forecast & actuals and invoiced against contract values
Dedicated PMO
Ensures streamlined coordination and accountability.
Monthly Service Reviews
Ensuring our service exceeds your needs
Integrated PSO
Complianceandresource scheduling
LETS CONNECT
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